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Most Frequently Asked Questions
 

Government Contracts and Bids Finder and Notification System maintains a list of frequently asked questions. In case you could not find your answers here, please email us. Your satisfaction is our best reward.

1. Where do you get your leads? What are the sources for Bid Contract?
2. How does Bid Contract search?
3. How safe is it to use credit card to pay for Bid Contract subscription?
4. How often will I be notified?
5. How many government leads are available each day?
6. How does free trial work?
7. How do I set up or edit my profile, keywords, and business target areas?
8. Can I change my search keywords and states?
9. How often do I need to input keywords?
10. Do I need to input my own URLs?
11. What if I already receive information from other sources?
12. We are a professional organization, how can we offer this service to our members?
13. How do I get a receipt for my subscription?
14. Will I receive unnecessary e-mails from Bid Contract?
15. Where can I get technical assistance with Bid Contract?
16. What if I have additional questions?
17. What if I decide to cancel my subscription?
18. I am in the middle of the subscription and would like to cancel the service. Do I receive partial refund?
19. What can I do if I forget my password?
20. How do I update my credit card information?

1. Where do you get your leads? What are the sources of Bid Contract?
 

We maintain the most comprehensive database of government procurement sites, including federal, state, city and local. Our database is updated on a daily basis to include new government procurement sites as soon as they are published. In addition to our active search, we receive direct postings from both public agencies and private organizations.

Bid Contract has the most comprehensive database of all government procurement opportunities.  If you are not sure whether or not a government procurement site is included in our database, please
submit the website addresses (or URLs) to us, so we can verify for you and make sure that it is included in our search.

 
   
2. How does Bid Contract search?
  Bid Contract searches all specified URLs on a daily basis, according to the following criteria:
    User-defined keywords
    Geographical regions
  Industry type
  The specified URLs include:
    System-defined URLs: covers federal, state, county, municipal and other government agency RFP, contract, bid, project, RFQ and other government procurement sites
    User-defined URLs: optional, can be any valid URLs
 
To improve the relevance of search results, Bid Contract combines research engine capability with highly trained human editors to ensure the relevance of your notification. As a result, you only receive relevant information.
 
   
3. How safe is it to use credit card to pay for Bid Contract subscription?
 

Your credit card information is ABSOLUTELY SAFE.

Bid Contract automatically encrypts your confidential information in transit using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits, the highest level commercially available. Once your information reaches Bid Contract, it is encrypted again before being stored in a heavily guarded server.

 
   
4. How often will I be notified?
    Notification will be sent to you daily via email
    You will receive an email only when we have found a match for you
   
   
5. How many government leads are available each day?
  On the average, there are 2,000 to 5,000 new government contracting opportunities available each day in all industry categories.
   
   
6.  How does free trial work?
 

Bid Contract offers Free Trial to all new subscribers.  We strive for 100% customer satisfaction and want to provide you with the opportunity to test-drive the service prior to making a payment.

The Free Trial allows full access to the service for one week. The service is activated upon registering AND receipt of your credit card information or check.

No further action is needed if you decide to keep using the service beyond the trial period. Your credit card will be charged at the end of the free trial period. If you decide not to continue with the service, you can cancel it anytime during the free trial and your credit card will not be charged.

   
   
7. How do I set up or edit my profile, keywords, and business target areas?
  To edit your profile, keywords, categories or target business areas, please go to My Account. If you have not signed in yet, you will be asked to do so at this time.
   
   
8. Can I change my search keywords and states?
  Yes. You can modify your keywords and/or states at any time.
   
   
9. How often do I need to input keywords?
  You only need to input your keywords once when you set up your account.  You can change your keywords at anytime.
   
   
10. Do I need to input my own URLs?
  No.  Our database has exhaustive coverage of government procurement websites. As an add-on feature, you have the option to input custom URLs, in addition to system defined URLs.
 
   
11. What if I already receive information from other sources?
  We save you the time to sort through all available information and tailor a notification to your desired specifications. With additional time in your hand, you can increase your business and reduce overhead cost.

On the average, our members bring in $100,000 to $2,000,000 in additional revenue each year after they start using our service. See what our customers are saying about Bid Contract.

 
   
12. We are a professional organization, how can we offer this service to our members?
  We offer group package to professional organizations, where members of the participating organizations receive the service at deep discount. Please contact us  for more information about the group plans.
 
13. How do I get a receipt for my subscription?
  You can print out your receipt online at My Account under "View and Print Receipt."
 
   
14. Will I receive unnecessary e-mails from Bid Contract?
  No. You do not receive email from us unless we find a match for you.
 
   
15. Where can I get technical assistance with Bid Contract?
  Contact our technical support staff at Support@BidContract.com. Please include the description of your problem or error messages, if any.
 
   
16. What if I have additional questions?
  Our customer service staff is more than happy to assist you. Please email us with your questions at Support@BidContract.com.
 
   
17. What if I decide to cancel my subscription?
  You can cancel your membership any time online. To start, login ---> MY Account ---> Account Profile ---> Modify, and follow the instructions.
 
   
18.  I am in the middle of the subscription and would like to cancel the service. Do I receive partial refund?
  No. You will not receive partial refund of your membership fee if you decide to cancel in the middle of the subscription.
 
19.  What can I do if I forget my password?
  You can retrieve your password by clicking here.
 
20. How do I update my credit card information??
  You can update your credit/debt card information online at any time by clicking on Update Credit Card Info.
 
 

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